Terms and Conditions

In this document, you are familiarizing yourself with the terms and conditions of use for the website www.goldsmithdistillery.com.ge, owned by Aragvi Valley LLC (ID: 429325900) (hereinafter referred to as the “Company”).[cite: 1, 2]

By reviewing these terms and conditions, we wish to provide you with important information related to the site’s users and usage.[cite: 1, 2] If you use our websites, it means that you agree to the conditions of use for our website.[cite: 1, 2]

General Rules and Scope

The site’s terms and conditions of use constitute a legally binding agreement between you and the Company.[cite: 1, 2]

The fact that you use the services automatically brings you within the scope of the site’s terms and conditions of use and implies that you are aware of the site’s terms and conditions of use and fully agree with them.[cite: 1, 2]

The operation of the site’s terms and conditions of use applies equally to the user of the service, regardless of which technical means are used to gain access to the services, be it the web (WWW), a mobile phone, an RSS channel, communication platforms created by third parties, or any other means.[cite: 1, 2]

Minors under the age of 18 are prohibited from using www.goldsmithdistillery.com.ge.[cite: 1, 2]

We do not store or collect information from individuals under the age of 18.[cite: 1, 2] Protecting the personal information of minors is important to us.[cite: 1, 2]

Accordingly, if we learn that a user is a person under the age of 18, we will take appropriate measures to delete this user’s personal information from the database.[cite: 1, 2]

By using www.goldsmithdistillery.com.ge, you hereby confirm that you are at least 18 years old.[cite: 1, 2]

Definition of Terms

1.1. The terms and definitions used in these conditions have the meanings defined below.[cite: 1, 2] This does not apply to cases where something else clearly follows from the context of the document:[cite: 1, 2]

1.1.1. Account – An account registered by the user on the website;[cite: 1, 2]
1.1.2. Authorization – The user’s access to the personal account;[cite: 1, 2]
1.1.3. Terms of Use – These present rules;[cite: 1, 2]
1.1.4. Website – www.goldsmithdistillery.com.ge, through which various services are provided;[cite: 1, 2]
1.1.5. User, Users – Registered account(s) on www.goldsmithdistillery.com.ge;[cite: 1, 2]
1.1.6. Company – The owner company of www.goldsmithdistillery.com.ge, Aragvi Valley LLC, which is registered and exists in accordance with the legislation of Georgia, identification code: 429325900, registered address: Georgia, Dusheti district, Zhinvali settlement, Rustaveli st. 6;[cite: 1, 2]
1.1.7. Parties – The Company and its users;[cite: 1, 2]
1.1.8. Operation – Any operation carried out by the user in connection with the personal account and/or services;[cite: 1, 2]
1.1.9. Universal identifiers – A set of data of www.goldsmithdistillery.com.ge users, using which they register in the identification system and are given the opportunity to use the remote services and/or remote service channels of www.goldsmithdistillery.com.ge;[cite: 1, 2]
1.1.10. Access code(s) – Codes, passwords, username, identification code, universal identifiers, and/or other confidential information that www.goldsmithdistillery.com.ge may provide to the user to access the service;[cite: 1, 2]

1.2. Words denoting the singular mean the plural and vice versa, where the context allows.[cite: 1, 2]

What it Means to Use the Website

Through this website, you have the opportunity to: get acquainted with the information about the products placed on the site, purchase the product you want, and pay the cost (hereinafter – services).[cite: 1, 2]

Products purchased online are identical to products issued through a physical channel, and the rules for their sale are subject to the current legislation in Georgia.[cite: 1, 2]

Information You Provide to Us

In the process of purchasing products, you provide us with information based on which the order is processed.[cite: 1, 2]

In the event that you provide us with incorrect information to a question asked by us through the site, we reserve the right to refuse to compensate for the damage and/or cancel your order.[cite: 1, 2]

Opening and Using a User Account

For the buyer to use the services of www.goldsmithdistillery.com.ge:[cite: 1, 2]

The buyer registers on the website www.goldsmithdistillery.com.ge;[cite: 1, 2]
For registration, the buyer specifies their first name, last name, date of birth, personal number, e-mail, and password, which only they know, and the system does not store it openly, but stores its encrypted version, which is inaccessible to anyone except the owner.[cite: 1, 2]
After completing the registration, the buyer selects their desired product(s) on the website and adds them to the cart for purchasing purposes.[cite: 1, 2]
To complete the purchase, the user fills in additional information on the purchase page: mobile number, actual address, selects the delivery and payment methods they want, and then completes the purchasing procedure.[cite: 1, 2]
When purchasing products, the user must check the box agreeing to the terms and conditions of service of www.goldsmithdistillery.com.ge;[cite: 1, 2]
If the buyer has an additional question regarding the terms of service of www.goldsmithdistillery.com.ge or the product they are interested in, they contact the support team at the phone number: +(995) 557 313 112 or e-mail: contact@goldsmithdistillery.com.ge[cite: 1, 2]

Universal Identifiers Registered in the Identification System

User name – one of the unique parameters defined by the user for authorization, which is necessary to receive remote services.[cite: 1, 2]
Password – one of the parameters required for authorization to receive centralized remote services, which the user sets themselves upon registration in the centralized identification system, through remote service channel(s) selected by www.goldsmithdistillery.com.ge or other communication channels.[cite: 1, 2] At the user’s request, the password is subject to further update/change.[cite: 1, 2]
Date of birth – one of the parameters required for authorization to receive centralized remote services, which the user sets themselves upon registration in the centralized identification system, through remote service channel(s) selected by www.goldsmithdistillery.com.ge or other communication channels.[cite: 1, 2]
Personal number – one of the parameters required for authorization to receive centralized remote services, which the user sets themselves upon registration in the centralized identification system, through remote service channel(s) selected by www.goldsmithdistillery.com.ge or other communication channels.[cite: 1, 2]
Mobile phone number – the phone number where the user receives one-time access codes and one-time passwords (if any) necessary for performing operations determined by the centralized remote service.[cite: 1, 2]
User’s e-mail address – the e-mail address to which the user receives access codes and passwords (if any) necessary for performing operations determined by the centralized remote service.[cite: 1, 2]

In order to receive a centralized remote service, the user may be assigned an obligation to carry out authorization by a simple (using a name and password) or complex (using a name, password, and one-time code) authorization method.[cite: 1, 2] The authorization method for each relevant remote service channel(s)/use of services is also registered in the centralized identification system.[cite: 1, 2]

For service improvement and/or security purposes, the Company may define additional or different user identifiers.[cite: 1, 2]

Authorization

After account registration and verification, the user undergoes authorization for use on the website.[cite: 1, 2]

Authorization is carried out using the user’s universal identifiers.[cite: 1, 2]

Selection of Desired Product by the Client, Order Placement, and Receipt

After authorization, the user goes to the main page through the website, from where they can access various information through the provided navigation buttons.[cite: 1, 2]

With the navigation buttons, the client selects their desired product category, after which they are given the opportunity to filter data by desired price category, product characteristics, and/or other offered data.[cite: 1, 2]

By checking the “Add to cart” button, the user selects and places the desired product in their cart.[cite: 1, 2]

After placing the product in the cart, the client is directed to the checkout page, where various service fees may be added to the product cost.[cite: 1, 2]

The user will be able to receive the products purchased through www.goldsmithdistillery.com.ge according to the pre-determined delivery service rules.[cite: 1, 2]

The user has the right to use the right to return the purchased item, according to the attached return conditions.[cite: 1, 2]

Settlement Between www.goldsmithdistillery.com.ge and the User

The user can make payments with a credit or debit card, which means agreeing to these terms and conditions.[cite: 1, 2]
When paying by credit or debit card, the recipient is the Company.[cite: 1, 2]
The Company will support users in solving problems arising when paying by credit or debit card through the customer service center.[cite: 1, 2]
The buyer settles the account with www.goldsmithdistillery.com.ge using a Visa / Mastercard / AMEX card on www.goldsmithdistillery.com.ge.[cite: 1, 2]

Copyrights

The material placed on the website, including our trademark(s) and logo, is intended for non-commercial use, is protected by copyright, represents the intellectual property object of Aragvi Valley LLC, and is fully covered by all accompanying property and non-property rights of ownership, copyright, and those provided by the legislation of Georgia of Aragvi Valley LLC.[cite: 1, 2]

Publishing, reproducing, distributing, modifying, transforming, transferring, storing, and/or exploiting in any other form and means the information posted on the website, in whole or in part, is prohibited.[cite: 1, 2]

Limitation of Liability

You agree that you have a free choice whether or not to use the Company’s website and services, and you do so at your own decision, discretion, and risk.[cite: 1, 2]

The Company provides your access to the website and the provision of services in accordance with these terms and conditions.[cite: 1, 2] The Company makes no other promises or warranties in connection with the service and/or any product or service that forms part of the service.[cite: 1, 2] Accordingly, the Company’s liability in this regard (including satisfactory quality and/or fitness for your purposes) is excluded (to the extent permitted by law).[cite: 1, 2] In particular, we do not guarantee that the website and/or service will be continuously available or free of software bugs, viruses, or other errors.[cite: 1, 2]

You acknowledge that the Company will not be liable to you or any third party in the event of any change, restriction, or termination of access to the website.[cite: 1, 2]

You agree that in the event that the Company’s website does not function properly, in the event of an operation/transaction delay and/or termination, loss or damage to data or contacts, or lines, illegal use of the site or its content by third parties, or any circumstance beyond our control:[cite: 1, 2]

The Company is not responsible for any loss caused by the above, and such loss will not be compensated;[cite: 1, 2]

www.goldsmithdistillery.com.ge is responsible for:[cite: 1, 2]

The accuracy and timeliness of conducting operations on the personal account before the user, in accordance with the rules defined by these conditions and current legislation;[cite: 1, 2]
The confidentiality of information about operations carried out on the personal account, except in cases provided by law.[cite: 1, 2]

Rules for Item Purchase, Delivery, Receipt, and Return

The user will be able to receive the products purchased through www.goldsmithdistillery.com.ge according to the pre-determined delivery service rules.[cite: 1, 2]

The receiver of the purchased product can be:[cite: 1, 2]

The purchaser themselves (the user);[cite: 1, 2]
Any other adult person indicated by the user.[cite: 1, 2]

If the user does not personally receive the purchased product and wants another person to receive it on their behalf, in such a case they must provide the Company with the personal data of the receiver.[cite: 1, 2] Namely: first name, last name, phone number, and address, so that the Company can correctly identify the receiver and hand over the product.[cite: 1, 2]

www.goldsmithdistillery.com.ge reserves the right to cancel an order placed by the user at any time.[cite: 1, 2]

Product Delivery Conditions

By registering on the site and placing an order, you automatically agree to the site’s terms and conditions.[cite: 1, 2] By registering, you create your own profile, choose a password, an e-mail to manage it, and specify a contact number to carry out transportation.[cite: 1, 2] Information confidentiality is protected by www.goldsmithdistillery.com.ge.[cite: 1, 2]

Before purchasing products on www.goldsmithdistillery.com.ge, please review in detail the product information/description, specifications, and prices.[cite: 1, 2]

Prices

The price of the product listed on the website is given in GEL, including VAT.[cite: 1, 2] Prices may be changed at any time by the Company.[cite: 1, 2]

Order

After placing an order, you will receive an automatic confirmation in the form of an SMS message and via e-mail.[cite: 1, 2] After placing an order, it is possible (not necessary and mandatory) for our operator to contact you and verify the order, after which transportation will take place.[cite: 1, 2]

Local Delivery

The delivery cost of the order is 10 GEL throughout Tbilisi.[cite: 1, 2]
Delivery of an order worth more than 100 GEL is free.[cite: 1, 2]
The delivery cost for an order worth less than 25 GEL is 10 GEL.[cite: 1, 2]
Local delivery is valid only in Tbilisi.[cite: 1, 2]
Delivery is made within 1 hour of the order, and in 2.5 hours during peak hours.[cite: 1, 2]

Product Return Conditions

By accessing www.goldsmithdistillery.com.ge and using the website: you confirm that you have read and agree to all other terms of product return and website use.[cite: 1, 2]

To return a product, the buyer must contact the operator or write to the Facebook page www.facebook.com/goldsmithsditillery[cite: 1, 2]

A product can be returned only if it is defective (has a material flaw), or if the received product does not match what was ordered;[cite: 1, 2]
Products on which the integrity of the excise stamp has been violated, or products that have lost their commercial appearance, are not subject to return.[cite: 1, 2]

In case of discovering a defect/flaw in the product, the buyer is obliged to immediately contact the operator and/or write to the Facebook page www.goldsmithdistillery.com.ge[cite: 1, 2]

Closing a Personal Account and Restricting Use

www.goldsmithdistillery.com.ge is authorized to unilaterally terminate or restrict the user’s right to use the website, by means of a message sent to their e-mail, if it considers that the requirements of these terms and conditions have been violated.[cite: 1, 2] In this case, the closing of the account or the restriction of use takes place from the moment of delivery of the notification determined by this article.[cite: 1, 2]

In the event that the Company closes an account or restricts its use for a specific reason, the user is not authorized to create a new account in their own name or someone else’s name.[cite: 1, 2]

The user is authorized to stop using www.goldsmithdistillery.com.ge at any time, which does not cause the termination of the confidentiality obligation provided for in this document.[cite: 1, 2]

Changes

The Company is authorized to make changes to these terms and conditions at any time.[cite: 1, 2] It is also possible to redesign the website or change the tariffs of the products posted.[cite: 1, 2] The Company has no obligation to notify you of what has changed on the website.[cite: 1, 2]

Applicable Law and Dispute Resolution

The rules and conditions of use of the site are regulated by the legislation of Georgia and must be interpreted in accordance with it, regardless of whether the user lives in Georgia or not.[cite: 1, 2] Any claim directed against the Company and any dispute that arises or is related to the user’s use of the Company’s services, as well as the provisions of the rules and conditions of use of this site, must be submitted by the user only to the courts of Georgia.[cite: 1, 2]

Force Majeure

Both the Company and the registered user are released from liability if the failure to comply with these terms and conditions is caused by the action of an insurmountable force on either side;[cite: 1, 2]
Force majeure circumstances include: natural disasters, fires, mass riots, strikes, hostilities, or other circumstances independent of the parties;[cite: 1, 2]
For the purposes of the website (www.goldsmithdistillery.com.ge), damage to a program, site server, or site system and/or cyber attack, which causes the impossibility and/or disruption of the normal functioning of the site, is also considered a force majeure situation;[cite: 1, 2]
Each party is obliged, no later than 24 hours after the onset of the force majeure situation, to inform the other party about the occurrence of such circumstances and, if possible, submit supporting documentation; in addition, to take care of the elimination of such circumstances as much as possible;[cite: 1, 2]
By agreement of the parties, the contract normally continues after the elimination of the force majeure situation.[cite: 1, 2]

Contact Information

If you have any questions related to these terms and conditions and the information specified on the website, please contact the Company in writing at the address: Dusheti district, Zhinvali settlement, Rustaveli st. 6, by phone: +995 557 313 112 or at the e-mail address: contact@goldsmithdistillery.com.ge[cite: 1, 2]